Warranty

At VIEW Swim Philippines, all products are sourced directly from our partner brands and are backed by their official manufacturer warranty—so you can buy with confidence.


What You’ll Need

To get started, simply provide:

  • Proof of purchase (receipt/invoice)
  • Order and product details
  • Photo or video of the issue


What’s Covered

VIEW products are warranted to be free from manufacturing defects under normal use:

1 Year Warranty

  • Swimming Goggles

What’s Not Covered

This warranty does not cover:

  • Normal wear and tear (scratches, fading, cosmetic finish, discoloration)
  • Damage caused by:
    • Misuse or improper handling
    • Accidents or impact
    • Improper storage or exposure to heat
    • Chemical damage (e.g., harsh cleaning agents or misuse of chlorine environments)
  • Anti-fog issues caused by improper care (e.g., wiping inner lens)
  • Unauthorized repairs or modifications
  • Consumable items (accessories)


Shipping Damage

If your item is damaged in transit, we’ll guide you in coordinating with the courier. We recommend checking and documenting your parcel upon delivery.


How It Works

  • Send your claim to
  • If needed, we’ll guide you on returning the item for inspection
  • We coordinate directly with the brand for evaluation
  • Once approved, we’ll assist with the resolution


Processing Time

  • Local inspection: 7–14 business days
  • Brand evaluation (if required): 3–4 weeks


A Simple Note

We’re here to make the process as smooth as possible. As an authorized distributor/retailer, we assist every step of the way, while final warranty decisions are made by the brand. If you have any questions, our team is always ready to help.